CV Database FAQ

HOW DO I LOG INTO THE CV DATABASE?

Log into your employer account on Oil an Gas and click on ‘Find Candidates’ available in the menu options on the left hand side.

DOES THE RDB HAVE A DAILY LIMIT ON HOW MANY CVS WE CAN VIEW AND IF SO WHAT IS THIS LIMIT?

You can download 300 CVs per day and 3000 CVs per month.

CAN I SEE HOW MANY DOWNLOADS I HAVE LEFT?

You can see how many actions are left of your daily allocation of 300 downloads on the top left of your screen when you enter the CV database. Once the limit is reached you will not be able to download new CVs.

WHAT IS A PROJECT?

Projects function as folders. To save a search or candidates, you will need to create a project.

HOW DO I SAVE A SEARCH?

First, run your search.
Ensure you are happy with the results you get from this search.
If you are not happy with the results, change the search until it works
1. If a search string doesn’t work, please refer to the article “HOW TO USE SEMANTIC SEARCH?”
Once you are happy with your search, click on the floppy disk icon to save your search to an existing or new Project.

CAN I SET UP AND RECEIVE AUTOMATED CV DATABASE ALERTS FOR NEW CVS?

Yes, you can! Please find a KB article on how to set these up here: https://oilandgas.helpscoutdocs.com/article/1319-how-to-set-up-email-alerts

CAN I SEND MASS EMAILS FROM THE JOBMEDIC CV DATABASE?

You cannot send emails to candidates from the Oil and Gas CV Database. We advise you to download the CV and contact the candidate from your internal communication tool.

I NO LONGER HAVE ACCESS TO THE OIL AND GAS JOB SEARCH DATABASE. WHY?

You have reached your CV Database limit for this day (300 downloads per license).
Your contract with Oil and Gas may have expired and therefore you can no longer use the product. If you would like to acquire this product again, please contact your account manager.

IS IT POSSIBLE TO SEARCH NATIONWIDE?

It is possible! You are also able to search by nationality. https://oilandgas.helpscoutdocs.com/article/1316-how-to-filter-by-nationality

WHERE CAN I GET STATISTICS FOR THE CV DATABASE USAGE OF MY TEAM?

There is unfortunately no client self-service for statistics. If you would like an up to date statistic on your CV database usage, please contact your account manager.

WHEN I SEARCH ON THE CV DATABASE, I KEEP COMING ACROSS IRRELEVANT CANDIDATES. CAN THESE BE REMOVED?

We advise you to amend your search criteria to exclude the keywords and skills that are pulling in those irrelevant candidates. Make sure you have set your keywords to 'Must have'.

CAN I SEE WHICH CANDIDATE CVS I HAVE DOWNLOADED?

The system indicates when you have downloaded a candidate CV previously.